Minimum Data, Maximum Impact: How LearnPlatform Supports Districts in Keeping Private Information Safe and Secure
Student data privacy and security are an ongoing concern; at LearnPlatform, this has always been embedded into our work. Our mission is to expand equitable access for all students to the tools and technology that work best for them.
Local and state education agencies, as well as their partners, use our technology to organize, streamline, and rapidly analyze their learning technology to save time, save money, and improve outcomes for all students. And in the execution of this work, these organizations sometimes provide, collect, and/or analyze student information within LearnPlatform.
This is meaningful work, and we are honored to be trusted to support teaching and learning in this way. We take the responsibility to protect the information trusted to us very seriously.
That’s why we’ve designed our technology, tools and processes from the beginning with data privacy in mind. LearnPlatform functions with minimal data requested and ensures what data is entrusted to us always remains safe, secure, and used strictly for the educational purpose for which it was designed.
How We’re Furthering our Commitment to Transparency and Accuracy
As part of our ongoing work on data minimization and data security, earlier this summer we launched a new Privacy Center to serve as a one-stop location for all interested people to review our:
Ongoing commitments to student data privacy and security;
Current policies; and
Transparent approach to communicating about student data privacy and security.
We also took several other steps to ensure transparency and accuracy around our privacy practices, including:
Hiring a data privacy officer, Bill Fitzgerald, an experienced privacy advocate, both for our team and partners, and for the field;
Formalizing data privacy and security into our standard product development efforts, to dedicate resources to ensuring our ongoing investments in technology, architecture and processes continuously improve to meet the evolving needs and threats in this space; and
Updating our tool descriptions to make it easier for users to understand how data is used for educational purposes only.
We want to stress, the steps outlined above reflect our ongoing efforts to bake student data privacy into our offerings, and are not a response to any data breach or inappropriate use of data within our system (neither of which have occurred).
We are simply sharing these updates with you because we think it's a good idea, and "best practice,” to always be transparent around the work we do — not just when something bad has happened. That’s why you can expect additional updates like this from us in the future.
No Legalese — Just the Facts
Differentiate more clearly between the types of data we collect, and the sources for those different data types. The updated terms provide increased clarity about data gathered from the Chrome extension, from accounts on the site, and as part of IMPACT.
Include specific information about IMPACT. The data we get from IMPACT is distinctly different from other types of information we receive; our terms now include information that describes these distinctions.
Include more explicit descriptions of how we do use data (e.g., in aggregate reports, only to support specific educational goals, etc.) and how we don't use data (e.g., no data is ever sold or shared with marketers, no student data is used in marketing or advertising, etc).
Specify when we might get information from people under the age of 13 and clarify how we protect that information. Via the Chrome extension and IMPACT, we do potentially get information (both PII and non-PII) from children under the age of 13. Again, this information is NEVER shared with, or sold to, marketers, nor is it used in marketing or advertising in any way.
Eliminate duplicate provisions that said similar things in slightly different ways. For example, our old terms had two sections that outlined how we handled information from children. Both of these sections were similar, but had small differences that could be confusing. These differences, and the potential misinterpretations they invite, have been eliminated.
You can read the full policies and ask questions at our Privacy Center.
We recognize and respect the trust placed in us, and maintaining this trust is a core tenet of what we do. We’ll continue to improve and always be transparent as we do so. We appreciate your continued collaboration.