Frequently Asked Questions

 

  1. What is the difference between LearnTrials and LearnPlatform?

    LearnTrials was the first module released on the LearnPlatform. LearnTrials allows users to manage and share edtech product feedback, and see product grades. LearnPlatfrom encompasses modules for discovery, procurement, implementation and measurement, allowing educators and administrators at various organizations (schools, districts, states and networks) to configure, oversee and report on their edtech management ecosystem.

  2. Did LearnTrials go away?

    No. LearnTrials is still your destination for conducting edtech product pilots, managing and sharing product feedback and overseeing qualitative and quantitative analyses.

  3. What is the company called now?

    The company is still Lea(R)n.

  4. Does my contract or any of my point of contact information change?

    No. While we have expanded our team to support greater customer success across an increasing number of partners and collaborators, we continue to follow proven processes for engagement, onboarding and support. If your support team expands or changes, we will notify you.

  5. Do my login credentials or access point change?

    No. You still log into your LearnTrials account as you always have. You will find that the links may redirect to LearnPlatform, but we worked to make sure that everything on the user side was as seamless as possible. If any links in welcome materials or bookmarks are not working properly, please connect with the support team.

  6. What modules are part of the platform?

    In addition to LearnTrials, LearnPlatform includes:

    1. Services for educators, administrators and learning technology leads - skill up, extend capacity or support your team with a little help from a team who works with districts around the country.

      1. Professional Development - help educators master effective edtech discovery, evaluation and data-driven decision-making.

      2. Rapid edtech analysis - In 100 days, get a complete snapshot of your tools and identify immediate savings to drive long term strategy.

      3. Consulting - Improve and align effective technology management from your classrooms to the boardroom. Whether it's baseline edtech audits, product pilots, impact evaluation and anaylsis, or procurement and renewal.

    2. LearnPlatform for administrators - Manage every aspect of edtech across your entire organization on-demand, wherever you are.

      1. Manage contracts, view dashboards, and generate and share reports.

      2. Conduct and monitor pilots.

      3. Oversee pricing and discounts, and manage costs across the complete ecosystem.

      4. Standardize and streamline RFIs and RFPs in a single place.

      5. Manage and view all product and contract statuses in one location.

    3. LearnPlatform for educators, where access is always free - Verified educators provide trusted recommendations and best practices in a peer community.

      1. Using our research-backed rubric, data integrations and powerful filters, give insights that improve instruction and outcomes.

      2. Share and collaborate with friends and peers, inside and outside of your district and organization.

  7. What other features and functions have been added?

    1. Google Apps for Education Chrome Extensions - Download the extensions district-wide to instantly see grades for edtech tools when you visit their websites. Applies to the always growing list of products in the LearnPlatform library, which is the largest anywhere.

    2. White labeling - Make your LearnPlatform your own to further engage your teachers, streamline user experience with a look and feel consistent with your brand, and show school and district spirit. The login page, product library, dashboards and community showcase your chosen colors and logo, identifying it as your edtech management platform.

  8. What additional features and functions are planned?

    1. Enhanced user profiles - LearnPlatform will be rolling out expanded profiles.

    2. Advanced community participation - Social exchange and sharing features will be added, expanding the collaborative capabilities, and helping educators invite and engage peers in new ways.

    3. Expanded compliance elections - As governing bodies establish new state laws protecting student safety, security and privacy rights, and education organizations adopt best practices and interpret federal acts, the LearnPlatform will feature enhanced capabilities for customizing and mandating compliance specifics based on your needs.

    4. Permissions, requests and workflows - Support features that empower users to request products be added to the library, piloted or reviewed; enable administrators greater transparency; and establish workflows.

  9. How can I learn more about any of the new modules or features?

    We would be happy to walk you and your team through any features you may not have seen in the LearnPlatform. We are also working on self-service resources that you can access in the system and on LearnPlatform.com.

  10. How can I receive updates on new and planned releases?

    Keep an eye out for system updates and announcements. You can sign up to receive our monthly newsletter, check LearnPlatform.com or check the notices in the LearnPlatform user interface.

  11. How can I invite people to join my organization or network?

    The LearnPlatform community is always free for educators. You may simply send them the link to join. If you have multiple users that you would like to add, you may contact your customer success manager to upload a contact list for your team or organization.

  12. How can I provide feedback on user experience, functionality or technical issues?

    We welcome direct, open feedback on the usability, appearance and functionality of all modules on the LearnPlatform. Designed by, with and for educators, we want to continually increase the value that you get from having your own edtech management platform, and help simplify your user experience as we all try to do more with less and work smarter. We periodically conduct user surveys, host beta tests and focus groups, and consult with our super-users and advisory board. You may also offer less formal feedback via our support function, email or social media. We want to hear it all - that’s how we continue getting better and giving you what you need.